Shipping Policy
DELIVERY TIME
Online orders are normally packed by humans and delivered within 3 to 4 business days, excluding holidays and weekends. week. On the other hand, during particularly busy periods, it may be 7 working days. Our team makes it a point of honor to deliver to you as quickly as possible in view of the current situation.
Bohöme is not responsible for stolen, damaged packages and/or Canada Post delivery errors. Customers are required to verify their delivery address when completing their order.
EXCHANGE
The satisfaction of our customers is extremely important to us. If you wish to make an exchange, write to us at info@boutiquebohome.com. Items must be returned within 30 days of purchase date. Shipping costs are your responsibility.
Bohöme is not responsible for items lost or damaged during return shipment. We recommend using a secure shipping method with a tracking number.
We reserve the right to refuse a refund for an item if it is not in new condition or if it is not packaged in its original box. We will notify you by email when we receive the package. You must contact us at info@boutiquebohome.com within 20 days of purchase. We'll give you packing and shipping instructions. If the item is faulty, we will offer a replacement or refund the original item price and delivery cost.
DEFECTIVE OR ERRONEOUS ITEMS
